Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive.

Responsibilities:

Provide Level 2/3 IT network security operations support

Respond to incident calls and ensure the SLA to our clients is met

Perform changes to the network in-line with the organization's Change Management processes

Ensure compliance to policies, processes and standards, both internal and clients organization

Prepare network analysis reports, including findings with analysis

Participate in regular operations review meetings, including operational issues, tickets review etc

Participate in projects/activities to support improvement initiatives

Conduct proper handover from the project team to operations after commissioning of projects.

Conduct internal training and/or knowledge transfer to team.

Update operations documentation (technical, CMDB, etc).

Requirements:

At least 5 years of experience providing network operational and administration supporting Cisco products (Routers / Switches/WLAN)

Diploma or Degree in Engineering, IT or its related field.

Minimum Cisco CCNP certification

In-depth knowledge of network routing and switching technologies and protocols

Knowledge of network security, load balancing and optimization technologies

Experience working with Cisco network, Bluecoat Proxy, F5 Load Balancer, Palo Alto/Checkpoint/Fortinet firewall and Splunk is preferred.

Ability to work in a multi-cultural team

Good communication skills both written and verbal.

Ability to prioritise work & multitask

Analytical and possess good troubleshooting skills.

Willing to work in extended hours and perform standby duty after office hour

Experience in network automation via scripting (e.g. Python, Ruby) or tools (e.g. Ansible, Algosec, Chef)

Network & Security-CyberArk,Solarwinds,Splunk,RSA,Tenable,Trend Micro,Generic,F5

Workplace type:

Network Engineer (L3)

Network Data Engineer - L3

Cross Technology Managed Services Engineer (L3) - IT network security