Are you someone who thrives in a people-centric role, with a passion for organisation and fostering a welcoming atmosphere

Dental Lounge is seeking a dependable and personable Admin Assistant & Receptionist to serve as the friendly face of our clinic.

This is an excellent opportunity to advance your career in healthcare while contributing to a supportive and forward-thinking dental practice.

Key Responsibilities:

Reception support:

Greet and assist patients with their check in to the clinic, ensuring a warm and welcoming atmosphere
Answer and direct phone calls, whatsapp messages and other inquiries in a professional and timely manner
Schedule, reschedule, and confirm patient appointments, ensuring optimal use of clinic resources
Assist patients with registration, insurance verification, and payment processing
Provide information to patients about services, billing, and clinic policies
Maintain and update patient records, ensuring accurate and confidential information handling
Manage and monitor patient flow, ensuring minimal waiting times and smooth clinic operations
Ensure cleanliness and organisation of the reception area and common spaces

Administrative Support:

Maintain patient files, including digital records and physical paperwork
Assist with managing clinic inventory, ordering supplies as needed
Handle patient billing and payment inquiries, and assist with insurance claims processing
Assist with data entry and updating clinic management systems
Support the clinic team with administrative tasks such as coordinating follow-ups etc.

Requirements:

You'll be a great fit if you:

Are organised, detail-oriented, and can manage multiple tasks efficiently
Communicate with confidence, clarity, and professionalism
Remain calm and solution-focused under pressure
Are tech-savvy and familiar with tools like Google Calendar, Excel, WhatsApp, and knowledge of clinic management software a bonus
Are responsible, punctual, and capable of working independently
Genuinely enjoy helping people and providing exceptional service

Nice-to-Have:

What We Offer:

Why Join Us

Structured Onboarding & Training: Receive comprehensive training to equip you with everything you need to succeed
Growth Opportunities: Explore career advancement within the dental field, including roles in dental nursing or hygiene
Supportive, Team-Based Environment: Work alongside a friendly, collaborative team that values professional growth
Modern Equipment & Facilities: Work with state-of-the-art dental tools and technology
Patient-Centered Care: Be part of a clinic that prioritizes kindness, clear communication, and excellent patient care

How to Apply:

If you're excited to be part of a modern and patient-centered dental practice, please submit your resume along outlining your interest in the role.

We look forward to meeting you!

Temp Admin Assistant (3 Months) #HMS

Admin Assistant and Receptionist (Part-Time)