Position: Patient Service Associate (Temp, 4 months contract)

Department: Ambulatory Services

Job Description

Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.

Job Responsibilities

To provide clerical and operational support in Telehealth Team
Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting

Requirements

Competency

Service-oriented, confident and have a passion for helping others
Good communication and interpersonal skills
Skilled in utilizing and navigating digital communication systems and platform with strong technological proficiency

Educational And Professional Requirements

GCE N/O Level or Diploma holder
Proficient in Microsoft Office applications
Able to work flexible start time from 7.30am, 8am or 8.30am with latest end time at 6.00pm

About IMH

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.

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