About the Company: Neuron7.ai is a rapidly growing AI-first SaaS company focused on creating a category-defining service intelligence product. Backed by top venture capitalists in Silicon Valley and a distinguished group of angel advisors/investors, we are recognized as a startup to watch. Our swift traction in the market underscores our mission to empower enterprises to make accurate service decisions at scale. Our AI-driven platform delivers service predictions in seconds by analyzing structured and unstructured data alongside insights from leading experts. In complex service environments—such as high-tech devices, manufacturing, and medical devices —Neuron7.ai helps service leaders excel in critical metrics like first-call resolution, turnaround time, and service margins. Learn more at Neuron7.ai.

About the Role: At Neuron7.ai, you'll be part of a dynamic and innovative team that is redefining service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries.

Qualifications:

Minimum 10 years of experience in data science, with a focus on NLP and unstructured data processing.
Graph Neural Networks and extensive experience in NLP
Proven track record of launching NLP-driven products to live users.
Expertise in Python and standard libraries such as PyTorch, NLTK, and Scikit-learn.
Experience with Transformer-based models (e.g., BERT, GPT).
Strong experience with one or more cloud platforms (Azure, GCP, AWS) for hosting and deploying AI/ML products.
Familiarity with data engineering pipelines and best practices.
Proficiency in SQL for analytics and data manipulation.
Excellent problem-solving skills and ability to work with large-scale datasets.
Strong interpersonal and communication skills, with the ability to mentor team members and interact with customers effectively.

Preferred Skills:

Knowledge of MLOps practices for model deployment and monitoring.
Familiarity with tools like Airflow, Spark, or similar data processing frameworks.
Background in working with customer-facing applications and APIs.

Equal Opportunity : Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law. If you're excited about building innovative backend solutions and want to be part of a forward-thinking team, we'd love to hear from you!

Staff Data Scientist Graph Neural Networks (GNN) & Predictive AI