{"id":2605,"date":"2011-05-23T13:53:17","date_gmt":"2011-05-23T13:53:17","guid":{"rendered":"https:\/\/www.monsterindia.com\/career-advice\/resolve-office-conflicts-2605\/"},"modified":"2011-05-23T13:53:17","modified_gmt":"2011-05-23T13:53:17","slug":"resolve-office-conflicts","status":"publish","type":"post","link":"https:\/\/www.foundit.sg\/career-advice\/resolve-office-conflicts\/","title":{"rendered":"Resolve Office Conflicts"},"content":{"rendered":"<p><DIV class=\"byline\"><FONT face=\"Verdana\"><FONT size=\"2\"><FONT color=\"#000000\"><FONT size=\"1\"><SPAN>By <\/SPAN><SPAN id=\"ctl00_ctl00_ctl00_ctl00_body_body_wacCenterStage_wacCenterStage_lblWriterByline\">Beverly West, Monster Contributing Writer<\/SPAN><\/FONT> <\/FONT><\/FONT><\/FONT><br \/>\n<P><\/P><\/DIV><SPAN class=\"body\" id=\"ctl00_ctl00_ctl00_ctl00_body_body_wacCenterStage_wacCenterStage_lblBody\"><br \/>\n<P><FONT color=\"#000000\"><FONT face=\"Verdana\" size=\"2\">When the going gets tough, your coworkers can be the first to get on your last nerve. Whether it&#8217;s due to on-the-job pressures, stress at home, familiarity or just proximity, when you&#8217;re feeling hot under the collar, it&#8217;s often your coworkers who wind up feeling the heat &#8212; whether they actually deserve it or not.&nbsp; <BR><BR>So the next time you&#8217;re ready to explode because your cube neighbor did something that irritates you yet again, let these tips from business-harmony experts help you make peace rather than war. <BR><BR><STRONG>Rethink Conflict<\/STRONG> <BR><BR>&#8220;What we think of as the usual way of resolving conflicts does not foster resolution,&#8221; says ResolutionWorks founder Stewart Levine in his article &#8220;The Many Costs of Conflict,&#8221; adapted from <\/FONT><EM><FONT face=\"Verdana\" size=\"2\">Getting to Resolution: Turning Conflict into Collaboration<\/FONT><\/EM><\/FONT><FONT face=\"Verdana\" color=\"#000000\" size=\"2\">. &#8220;Unfortunately, the operative premise that someone will win and someone will lose produces all losers, no matter who thinks they won. The dispute-resolution machinery often fuels the fire of conflict and impedes resolution.&#8221; <BR><BR>Rather than throwing down the gauntlet next time you find yourself in coworker conflict, try to start a calm, productive dialogue, where you can collectively arrive at a situation that satisfies both parties. This way, you both come out winners. <BR><BR><\/FONT><FONT color=\"#000000\"><FONT face=\"Verdana\"><FONT size=\"2\"><STRONG>Address the Underlying Problem, Not the Latest Symptom <BR><\/STRONG><BR>The fact that the gal in the next cubicle just took another personal call when you need to meet with her is probably not really why you&#8217;re so steamed. True, this is hardly considerate, and if it&#8217;s a pattern, you may want to discuss it with her. However, it&#8217;s rare one irritating act is the true source of conflict. <BR><BR>&#8220;Most conflict-resolution conversations do not foster resolutions that address the underlying sources of conflict &#8212; breakdowns in relationships,&#8221; says Levine in his article. So consider what&#8217;s really getting under your skin before you address your coworker. <BR><BR><STRONG>Exercise Emotional Intelligence<\/STRONG> <BR><BR>&#8220;When emotionally upset, people cannot remember, attend, learn or make decisions clearly,&#8221; says Daniel Goleman in <\/FONT><\/FONT><EM><FONT face=\"Verdana\" size=\"2\">Emotional Intelligence<\/FONT><\/EM><FONT face=\"Verdana\" size=\"2\">. These three applications of emotional intelligence can be helpful in productively resolving office conflict:<\/FONT><\/FONT><\/P><br \/>\n<UL><br \/>\n<LI><FONT face=\"Verdana\"><FONT size=\"2\"><FONT color=\"#000000\"><STRONG>Air Grievances Sensitively:<\/STRONG> Think about the effect your criticism will have on its recipient. If your words suggest the person is dim-witted, lazy or inconsiderate, you will get defensiveness and resentment in response. Talk to your coworker the way you would want to be spoken to, and aim for resolution, not revenge. <BR>&nbsp; <\/FONT><\/FONT><\/FONT><br \/>\n<LI><FONT face=\"Verdana\"><FONT size=\"2\"><FONT color=\"#000000\"><STRONG>Consider Others&#8217; Working Styles:<\/STRONG> Try not to get irritated just because somebody&#8217;s approach is different than yours.&nbsp; <BR>&nbsp; <\/FONT><\/FONT><\/FONT><br \/>\n<LI><FONT face=\"Verdana\"><FONT size=\"2\"><FONT color=\"#000000\"><STRONG>Learn to Negotiate Effectively:<\/STRONG> Focus on the desired outcome of a conversation with your coworker, and strategize the best possible way to achieve your result.<\/FONT><\/FONT><\/FONT><\/LI><\/UL><br \/>\n<P><FONT face=\"Verdana\"><FONT size=\"2\"><FONT color=\"#000000\"><STRONG>Manage Your Stress<\/STRONG> <BR><BR>Our own pressures can make us short-tempered. &#8220;The workplace holds a plethora of anxiety producers,&#8221; says Gloria Dunn, president of management-consulting company Wiser Ways to Work. She suggests the following strategies for regaining a sense of control and managing your stress level:<\/FONT><\/FONT><\/FONT><\/P><br \/>\n<UL><br \/>\n<LI><FONT color=\"#000000\"><FONT face=\"Verdana\" size=\"2\">Mark off daily time that you keep free of <\/FONT><FONT face=\"Verdana\" size=\"2\">interruptions<\/FONT><\/FONT><FONT face=\"Verdana\" color=\"#000000\" size=\"2\">. <BR>&nbsp; <\/FONT><br \/>\n<LI><FONT face=\"Verdana\" color=\"#000000\" size=\"2\">Learn to say no. Create realistic boundaries, and stick to them. That way, you won&#8217;t feel walked on, and you will feel more in control and less overwhelmed. <BR>&nbsp; <\/FONT><br \/>\n<LI><FONT face=\"Verdana\" color=\"#000000\" size=\"2\">Create a workspace that nurtures you (e.g., makes you feel both physically and emotionally comfortable).&nbsp; <BR>&nbsp; <\/FONT><br \/>\n<LI><FONT color=\"#000000\"><FONT face=\"Verdana\" size=\"2\">Exercise<\/FONT><FONT face=\"Verdana\" size=\"2\"> daily.<\/FONT><\/FONT><\/LI><\/UL><br \/>\n<P><FONT face=\"Verdana\" color=\"#000000\" size=\"2\">But the best way to avoid office drama is to refuse to engage in it. Nobody can cook up a full-scale conflict alone. If you can maintain a clear head, a good perspective on the issues, a sense of self-awareness and some compassion for your coworkers, you really can work in peace.<\/FONT><\/P><\/SPAN><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Beverly West, Monster Contributing Writer When the going gets tough, your coworkers can be the first to get on your last nerve. Whether it&#8217;s due to on-the-job pressures, stress at home, familiarity or just proximity, when you&#8217;re feeling hot under the collar, it&#8217;s often your coworkers who wind up feeling the heat &#8212; whether [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[108],"tags":[],"class_list":{"0":"post-2605","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-soft-skills"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/posts\/2605","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/comments?post=2605"}],"version-history":[{"count":0,"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/posts\/2605\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/media?parent=2605"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/categories?post=2605"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/tags?post=2605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}