{"id":12816,"date":"2025-03-03T10:43:24","date_gmt":"2025-03-03T05:13:24","guid":{"rendered":"https:\/\/www.monsterindia.com\/career-advice\/?p=12816"},"modified":"2025-03-04T10:43:31","modified_gmt":"2025-03-04T05:13:31","slug":"head-operations-job-description","status":"publish","type":"post","link":"https:\/\/www.foundit.sg\/career-advice\/head-operations-job-description\/","title":{"rendered":"What Does the Head of Operations Do?"},"content":{"rendered":"\n<p>The <strong>Head of Operations job<\/strong> is the latest addition to Forbes\u2019 list of top jobs, coming in at number 43. Reports show that demand for this position is up, with an 8% increase in openings since 2014. The prestigious Wall Street Journal reported on companies\u2019 growing interest in HR professionals who can <strong>handle company operations<\/strong> as opposed to just human resources operations department and management.<\/p>\n\n\n\n<p>A lot goes on behind the scenes in this role, so you need to have high energy levels without sacrificing your communication skills. In addition, some positions require travel, so you will need to have excellent organizational skills and ground rules for coordinating with others on business trips.<\/p>\n\n\n\n<p>As we go further, we will learn more about the job functions of the operations department, the responsibilities of the <strong>Head of Operations<\/strong>, the qualifications, salary, and much more.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What is the Job of the Head of Operations?<\/strong><\/h2>\n\n\n\n<p>The <strong>Head of Operations job<\/strong> is usually to control and manage an organization\u2019s day-to-day activities. Business operations work closely with other executives like the CEO, who is responsible for overseeing longer-term plans for an organization, or the CFO, responsible for reporting on short-term financial status. One responsibility under <strong>Head Operations<\/strong> is ensuring that their company meets regulations set by governmental entities.<\/p>\n\n\n\n<p>They also participate in decision-making processes related to finance, geography, and marketing. A <strong>Head of Operations<\/strong> might report into sales or marketing. The <strong>Head Operations<\/strong> job can also focus on different production components like freight management or purchasing\/inventory control, depending on the industry.<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#ffdeed\"><strong>You May Also Like: <a href=\"https:\/\/www.foundit.sg\/career-advice\/chief-operating-officer-job-description\/\" target=\"_blank\" rel=\"noopener\" title=\"\"><strong>Chief Operating Officer Job Description<\/strong><\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What Does the Head of Operations Do?<\/strong><\/h2>\n\n\n\n<p>The <strong>Head of Operations<\/strong> is responsible for keeping production on track to hit targets. They can help to coordinate long-term planning and execution while also ensuring that each team member is heading in the right direction at all times. In a smaller company, they might be responsible for everything from training new hires to creating and managing budgets. In a larger setup, they might play a more <strong>strategic role<\/strong>, focusing on coordinating teams and developing structures that will strengthen their business in future years.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What Job Duties Does the Head of Operations Have?<\/strong><\/h2>\n\n\n\n<p>The <strong>head operations job<\/strong> has various duties to fulfil that include the following mentioned points-<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To <strong>design policies<\/strong> for every position in the company. These should state any specific requirements for each position.<\/li>\n\n\n\n<li>To work with Human Resources staff to create the benefits system within the company. This includes help with insurance, retirement, health care, etc.<\/li>\n\n\n\n<li>Recruiting and hiring new employees for the company&#8217;s open positions using job descriptions created by you and other professionals in human resources. Work with hiring managers to ensure that they are looking for candidates that fit well within their business model.<\/li>\n\n\n\n<li>Advise operations department and management team on hiring decisions; assist them in making good selections of candidates to fill open positions at all levels of operation for which you are responsible.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Job Brief for the Head of Operations<\/strong><\/strong><\/h2>\n\n\n\n<p>You\u2019ve just been offered the <strong>Head of Operations job<\/strong> for your company. This position is quite similar to the <strong>Head of Sales<\/strong>, but it has some important differences. The <strong>Head of Sales<\/strong> will focus their attention on sales, whereas you\u2019ll be managing all aspects of <strong>operations across the board<\/strong>.<\/p>\n\n\n\n<p>Your goal will be to ensure that your company\u2019s <strong>operations department and management<\/strong> runs smoothly and efficiently. You\u2019ll also oversee production, inventory, and other aspects of the day-to-day work. You must ensure that everything is in place for all <strong>operations<\/strong>, without having to worry about any of the individual jobs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What Responsibility Does the Head of Operations Have?<\/strong><\/h2>\n\n\n\n<p>The <strong>Head of Operations<\/strong> is in charge of all other departments in the company, including <strong>human resources, finance, logistics<\/strong>, etc. They are accountable for making sure that these departments are running smoothly and efficiently while also ensuring that every department meets company goals within the organization.<br>To give you an idea of what the <strong>Head Operations<\/strong> job responsibilities are now and in the future, you will be in charge of <strong>inventory control<\/strong>. You will be able to develop ideas for how to set up different systems throughout the company to help you monitor inventory.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What Are the Requirements for the Head of Operations?<\/strong><\/h2>\n\n\n\n<p>To be the <strong>Head of Operations<\/strong> for a company, you\u2019ll need many different skills and abilities. You\u2019ll need to be organized, resourceful, and compassionate. However, there\u2019s one skill that stands out above all others: <strong>leadership<\/strong>. Anyone can learn how to lead their coworkers; in fact, it\u2019s an essential skill that should be practiced every day.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Requires excellent interpersonal skills in order to work successfully with executives and other employees.<\/li>\n\n\n\n<li>Understanding administrative processes is necessary for the <strong>Head Operations job<\/strong>.<\/li>\n\n\n\n<li>Fluent English skills are preferred, along with <strong><a href=\"https:\/\/www.foundit.sg\/career-advice\/tips-for-developing-communication-skills\/\" target=\"_blank\" rel=\"noopener\" title=\"\">strong communication skills<\/a><\/strong>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What Is the Average Salary for the Head of Operations?<\/strong><\/h2>\n\n\n\n<p> <\/p>\n\n\n\n<p><div class=\"pb-lg border-b border-borderMain\/50 ring-borderMain\/50 divide-borderMain\/50 dark:divide-borderMainDark\/50  dark:ring-borderMainDark\/50 dark:border-borderMainDark\/50 bg-transparent\">\r\n<div class=\"grid-cols-12 gap-xl md:grid\">\r\n<div class=\"col-span-8\">\r\n<div class=\"border-borderMain\/50 ring-borderMain\/50 divide-borderMain\/50 dark:divide-borderMainDark\/50  dark:ring-borderMainDark\/50 dark:border-borderMainDark\/50 bg-transparent\">\r\n<div class=\"flex items-center justify-between border-borderMain\/50 ring-borderMain\/50 divide-borderMain\/50 dark:divide-borderMainDark\/50  dark:ring-borderMainDark\/50 dark:border-borderMainDark\/50 bg-background dark:bg-backgroundDark\">The average salary for heads of operations in Singapore can vary significantly based on experience, industry, and specific employer. Here&rsquo;s an overview based on data from high-quality sources.<\/div>\r\n<div class=\"mb-md\">\r\n<div class=\"relative default font-sans text-base text-textMain dark:text-textMainDark selection:bg-super\/50 selection:text-textMain dark:selection:bg-superDuper\/10 dark:selection:text-superDark\">\r\n<div class=\"min-w-0 break-words [word-break:break-word]\">\r\n<div dir=\"auto\">\r\n<div class=\"prose dark:prose-invert inline leading-normal break-words min-w-0 [word-break:break-word]\"><strong>General Salary Overview<\/strong>\r\n<ul class=\"marker:text-textOff list-disc pl-8\">\r\n<li><strong>Entry-Level (0-2 years of experience)<\/strong>: Approximately&nbsp;<strong>S$70,000 - S$100,000<\/strong>&nbsp;per annum.<\/li>\r\n<li><strong>Mid-Level (3-5 years of experience)<\/strong>: Approximately&nbsp;<strong>S$100,000 - S$150,000<\/strong>&nbsp;per annum.<\/li>\r\n<li><strong>Senior-Level (5+ years of experience)<\/strong>: Approximately&nbsp;<strong>S$150,000 - S$250,000<\/strong>&nbsp;per annum.<\/li>\r\n<\/ul>\r\n<strong>Salary by Industry<\/strong>\r\n<div class=\"w-full overflow-x-auto max-w-[90vw] border-borderMain\/50 ring-borderMain\/50 divide-borderMain\/50 dark:divide-borderMainDark\/50  dark:ring-borderMainDark\/50 dark:border-borderMainDark\/50 bg-transparent\">\r\n<table class=\"border-borderMain dark:border-borderMainDark my-[1em] w-full table-auto border\">\r\n<thead class=\"bg-offset dark:bg-offsetDark\">\r\n<tr>\r\n<th class=\"px-sm py-sm whitespace-nowrap\">Industry<\/th>\r\n<th class=\"px-sm py-sm whitespace-nowrap\" style=\"text-align: center\">Average Annual Salary<\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\">Information Technology<\/td>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\" style=\"text-align: center\">S$160,000<\/td>\r\n<\/tr>\r\n<tr>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\">Financial Services<\/td>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\" style=\"text-align: center\">S$150,000<\/td>\r\n<\/tr>\r\n<tr>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\">Manufacturing<\/td>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\" style=\"text-align: center\">S$140,000<\/td>\r\n<\/tr>\r\n<tr>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\">Retail<\/td>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\" style=\"text-align: center\">S$130,000<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/div>\r\n<strong>Salary by Top Employers<\/strong>\r\n<div class=\"w-full overflow-x-auto max-w-[90vw] border-borderMain\/50 ring-borderMain\/50 divide-borderMain\/50 dark:divide-borderMainDark\/50  dark:ring-borderMainDark\/50 dark:border-borderMainDark\/50 bg-transparent\">\r\n<table class=\"border-borderMain dark:border-borderMainDark my-[1em] w-full table-auto border\">\r\n<thead class=\"bg-offset dark:bg-offsetDark\">\r\n<tr>\r\n<th class=\"px-sm py-sm whitespace-nowrap\">Company<\/th>\r\n<th class=\"px-sm py-sm whitespace-nowrap\" style=\"text-align: center\">Average Annual Salary<\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\">DBS Bank<\/td>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\" style=\"text-align: center\">S$250,000<\/td>\r\n<\/tr>\r\n<tr>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\">Singtel<\/td>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\" style=\"text-align: center\">S$220,000<\/td>\r\n<\/tr>\r\n<tr>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\">Standard Chartered Bank<\/td>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\" style=\"text-align: center\">S$210,000<\/td>\r\n<\/tr>\r\n<tr>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\">Accenture<\/td>\r\n<td class=\"px-sm border-borderMain dark:border-borderMainDark min-w-[48px] border\" style=\"text-align: center\">S$200,000<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/div>\r\nThis overview indicates that heads of operations in Singapore can expect varying salaries based on their experience and the type of employer. The demand for skilled operations leaders is increasing as organizations focus on efficiency and strategic growth.<\/div><\/p>\n\n\n\n<p> <\/p>\n\n\n\n<p> <\/p>\n\n\n\n<p> <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What Are the Required Key Skills?<\/strong><\/h2>\n\n\n\n<p>It\u2019s up to you to ensure that your employees and other people at the company are where they need to be and doing what needs to be done.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You should have the ability to delegate tasks to other members of the management team.<\/li>\n\n\n\n<li>Have an innate ability to know when an order needs to be given and when it\u2019s best left unsaid.<\/li>\n\n\n\n<li>Have a broad understanding of company policies, including but not limited to wage rates, healthcare benefits, maternity leave, and vacation policy.<\/li>\n\n\n\n<li>Possess a willingness to make tough decisions for the good of the company.<\/li>\n\n\n\n<li>Most definitely have advanced knowledge about Microsoft Office programs such as Excel and PowerPoint.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why Should You Pursue a Career as the Head of Operations?<\/strong><\/h2>\n\n\n\n<p>A <strong>Head Operations job<\/strong> will make you in charge of creating and managing the <strong>operations<\/strong> for a business. You will be responsible for making sure that all of your employees are doing their part in meeting and exceeding the company\u2019s objectives, along with the certainty that everything is running smoothly with no problems. If you\u2019re looking to become a leader within an organization, then the <strong>Head Operations job<\/strong> might just be your calling.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to Become the Head of Operations?<\/strong><\/h2>\n\n\n\n<p>If you aspire to become the <strong>Head of Operations<\/strong>, it is imperative that you\u2019re not only on top of current trends and new advancements in the field but that you\u2019re on top of your own career goals. After all, how will you know what job opportunities are available if you don\u2019t know what\u2019s out there?<br>If you\u2019re thinking about becoming a <strong>Head of Operations<\/strong>, you have two options for further education \u2013 getting an <a href=\"https:\/\/www.foundit.sg\/search\/mba-jobs\" target=\"_blank\" rel=\"noopener\" title=\"MBA Jobs\">MBA<\/a> degree or taking some specialized courses in <strong>operations management<\/strong>. In this field, you will be working with people across all disciplines within the company.<\/p>\n\n\n\n<p>This article has addressed what a <strong>Head of Operations<\/strong> performs, as well as the position\u2019s history and the environment in which they work. Finally, if you\u2019re thinking about a career in <strong>operations management<\/strong> and want to learn more about what it takes to thrive in this sector, connect with someone from The Advisory Board Company.<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#ffdeed\"><strong>You May Also Like: <a href=\"https:\/\/www.foundit.sg\/career-advice\/operations-manager-job-description\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Operations Manager Job Description<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>FAQ\u2019s on Head of Operations<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Q1. What is the role of a Head of Operations?<\/strong><\/h3>\n\n\n\n<p><strong>A1.<\/strong> The <strong>Head of Operations<\/strong> oversees the <strong>day-to-day activities<\/strong> of an organization, ensuring <strong>efficient processes<\/strong>, resource management, and alignment with business goals. They focus on optimizing operations to drive growth, <strong>improve efficiency<\/strong>, and ensure <strong>operational excellence<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Q2. What are the key responsibilities of a Head of Operations?<\/strong><\/h3>\n\n\n\n<p><strong>A2.<\/strong> Key responsibilities include <strong>managing operations<\/strong>, optimizing processes, setting performance metrics, <strong>budgeting<\/strong>, collaborating with other departments, and driving strategic initiatives for growth. They are also responsible for <strong>overseeing business functions<\/strong>, ensuring efficient workflows, and ensuring financial targets are met.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Q3. What skills are required for the Head of Operations role?<\/strong><\/h3>\n\n\n\n<p><strong>A3.<\/strong> Strong <strong>leadership<\/strong>, <strong><a href=\"https:\/\/www.foundit.sg\/career-advice\/problem-solving-skills-for-interview\/\" target=\"_blank\" rel=\"noopener\" title=\"\">problem-solving<\/a><\/strong>, <strong>process optimization<\/strong>, project management, analytical thinking, financial acumen, and excellent communication skills are crucial for this role. The ability to <strong>lead teams<\/strong>, implement strategic plans, and oversee <strong>business operations<\/strong> is essential.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Q4. What qualifications do you need to be a Head of Operations?<\/strong><\/h3>\n\n\n\n<p><strong>A4.<\/strong> A bachelor\u2019s degree in business or a related field, extensive experience (7+ years) in <strong>operations management<\/strong>, and <strong>industry-specific knowledge<\/strong> are typically required. A solid understanding of <strong>strategic planning<\/strong>, budgeting, and <strong>business operations<\/strong> is crucial.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Q5. How does the Head of Operations collaborate with other executives?<\/strong><\/h3>\n\n\n\n<p><strong>A5.<\/strong> They work closely with the <strong>CEO<\/strong>, <strong>CFO<\/strong>, <strong>CTO<\/strong>, <strong>CMO<\/strong>, and HR to ensure <strong>operational strategies<\/strong> align with overall business objectives, budgets, and growth initiatives. They are also responsible for <strong>overseeing and improving operational processes<\/strong> across departments.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Head of Operations job is the latest addition to Forbes\u2019 list of top jobs, coming in at number 43. Reports show that demand for this position is up, with an 8% increase in openings since 2014. The prestigious Wall Street Journal reported on companies\u2019 growing interest in HR professionals who can handle company operations [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":12823,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[99],"tags":[],"class_list":{"0":"post-12816","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-job-description"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/posts\/12816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/comments?post=12816"}],"version-history":[{"count":11,"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/posts\/12816\/revisions"}],"predecessor-version":[{"id":46240,"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/posts\/12816\/revisions\/46240"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/media\/12823"}],"wp:attachment":[{"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/media?parent=12816"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/categories?post=12816"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.foundit.sg\/career-advice\/wp-json\/wp\/v2\/tags?post=12816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}